We are reopening from 1st June
The practice reopens 1st June 2020 working within new guidelines from the Chartered Society of Physiotherapy (CSP), Health & Care Professions Council (HCPC) and Public Health England.
We are adopting a Virtual First Approach. All patients will be having a remote consultation as per the new guidelines. This means that where the benefit of attendance is outweighed by the risk, we will continue to encourage remote consultations only.
Following a remote consultation, we will go through with you if it is appropriate for a face to face visit to the Practice for hands on treatment and the risks will be discussed. The appointment will be arranged & you will be screened prior to attendance. PhysioPoulton would like to reassure patients of the additional measures that are in force for the safety of everyone.
Susan Walker founded the business more than 30 years ago and built the practice up to the thriving business it is today. Susan is now fully retired but the practice continues to operate as normal.
Karen Bunn
Karen has worked at the clinic since 2004. She qualified from Withington Hospital school of Physio in 1984 and began her career at Royal Preston hospital before moving to Blackpool Victoria hospital and South Shore hospital. Karen also has experience in sports injuries having worked at Fylde Rugby Union and also clinical governance within the NHS. Since 2010 Karen has worked full time at PhysioPoulton and is now the Senior Physiotherapist.
Sue Brewer
Sue has worked at the clinic since 2009 running the Tuesday and Friday clinics. She qualified in 1986 from Bradford. After qualifying she worked in a physiotherapy clinic in Milan before returning to the Fylde coast.
Arian Tartari
Arian qualified in 2010 and has worked in various NHS clinics on the Fylde Coast. He now runs our busy Wednesday evening clinic.
All Physiotherapists are members of the Chartered Society of Physiotherapy (MCSP) and registered with the Health Professions Council
Office/Reception Team
Our administrative team of Sharon Wells, Practice Manager & Caroline Anderson, Admin Assistant, are available to discuss any issues regarding your treatment such as billing / account enquiries, further appointments etc. They will greet you on arrival at the clinic, process the paperwork and arrange further appointments at a convenient time for you.
PRIVACY POLICY
This Privacy Policy explains how we use any personal information we collect about you
What information do we collect about you?
We collect basic personal information from you such as name, address, contact number etc and record details of the assessment/treatment as per our legal obligations and to assist with the smooth running of the clinic
How will we use the information about you?
This information is to enable us to provide physiotherapy treatment and is held on our computer database as well as on paper records. These are kept for a period of 8 years following conclusion of treatment, children’s records are kept until they are 25/26 years of age then destroyed, as per our legal requirement. We will only contact you regarding your treatment / appointment if you have consented to us using your personal details in relation to your treatment. You may opt out anytime by speaking to the receptionist. You have a right to complain to the ICO if you feel there is a problem in the way we handle your data.
Access to your information & correction
You have the right to request a copy of information we hold about you and your physiotherapy records. Please speak to a receptionist. We want to make sure that your personal information is accurate & up to date, so on a new assessment we request you check and complete our Patient Details form or by speaking to reception you can ask us to correct anything that you think is inaccurate.
Marketing
We do not use any information you give us for marketing purposes or sell your information onto other companies.
Changes to the Privacy Policy
This policy was last updated in April 2018