We are still continuing to wear face masks as in other healthcare settings. We would therefore request that all patients still wear their face coverings (unless medically exempt) and santise on entering , thank you for helping to keep our staff and patients safe. We still have additional measures in place for your safety.
Susan Walker founded the business more than 30 years ago and built the practice up to the thriving business it is today. Susan is now fully retired but the practice continues to operate as normal.
Karen Bunn
Karen has worked at the clinic since 2004. She qualified from Withington Hospital school of Physio in 1984 and began her career at Royal Preston hospital before moving to Blackpool Victoria hospital and South Shore hospital. Karen also has experience in sports injuries having worked at Fylde Rugby Union and also clinical governance within the NHS. Since 2010 Karen has worked full time at PhysioPoulton and is now the Senior Physiotherapist.
Physiotherapists are members of the Chartered Society of Physiotherapy (MCSP) and registered with the Health & Care Professions Council (HCPC)
Office/Reception Team
Our administrative team of Sharon Wells, Practice Manager & Joanne Brady, Admin Assistant, are available to discuss any issues regarding your treatment such as billing / account enquiries, further appointments etc. They will greet you on arrival at the clinic, process the paperwork and arrange further appointments at a convenient time for you.
PRIVACY POLICY
This Privacy Policy explains how we use any personal information we collect about you
What information do we collect about you?
We collect basic personal information from you such as name, address, contact number etc and record details of the assessment/treatment as per our legal obligations and to assist with the smooth running of the clinic
How will we use the information about you?
This information is to enable us to provide physiotherapy treatment and is held on our computer database as well as on paper records. These are kept for a period of 8 years following conclusion of treatment, children’s records are kept until they are 25/26 years of age then destroyed, as per our legal requirement. We will only contact you regarding your treatment / appointment if you have consented to us using your personal details in relation to your treatment. You may opt out anytime by speaking to the receptionist. You have a right to complain to the ICO if you feel there is a problem in the way we handle your data.
Access to your information & correction
You have the right to request a copy of information we hold about you and your physiotherapy records. Please speak to a receptionist. We want to make sure that your personal information is accurate & up to date, so on a new assessment we request you check and complete our Patient Details form or by speaking to reception you can ask us to correct anything that you think is inaccurate.
Marketing
We do not use any information you give us for marketing purposes or sell your information onto other companies.
Changes to the Privacy Policy
This policy was last updated in April 2018